If I sound angry, you have read me right. I am really angry. And the source of this outrage is the absolute lack of management at the Registrar General's Department on South Quay, Port of Spain.
This department represents everything that is bad in government service, except possibly the levels of corruption.
They just do not know how to organise anything. When CEPEP was formed, a host of new people were brought into the system, trying to get name approvals, filing company incorporation documents and worst of all, lining up by the cashier to pay for every document.
You would think the Registrar would plan for this, wouldn't you? And when NEDCO was giving out small and medium sized loans, all those poor people from Laventille and Morvant and Cocoyea who wanted to bottle a little pepper sauce and jam had to register their businesses. They had to go into this very formal, unfriendly environment that the registrar told us was "user friendly".
I have listened to countless stories from women who didn't know what they were supposed to do, the alternative of course being that they would have a hire a lawyer. So the lines got longer. And the cashier? The cashier still opened at 8.30 with an hour for lunch. In a government office the cashier is closed for lunch. More recently they have extended the cash to 3 p.m. long after everyone wants to leave the downtown Port of Spain dump. Listen, every store should close for lunch, the racing pool should close and the Play Whe machine should close for lunch. Business people should take their cue from none less than the Minister of Legal Affairs. Who he, by the way?
When the department began issuing computerised birth certificates, no provision was made for the thousands of people who poured into Port of Spain to get certificates for themselves and their children. You would think that in this 2010, the department would know the value of networks and put a simple system in place.
They waited until tens of thousands of people from South Trinidad lined up outside their building in port of Spain from 5.30 a.m. before they opened an office in San Fernando. The office, of course, does NOT deal with company documents. They put people under tents to wait with a number to get a birth certificate. Now they are putting people under the same tents to wait to be called to the cashier. These people are raving mad. People who come to do business with the Registrar of Companies are put in a tent! A guard comes around, calls your number, lines you up as if you are in a ID parade and then marches you to the cashier.
You would think that a department dealing with lawyers will be well organised. You would think that the lawyers themselves will insist on better service. BUT NO! Their clerks know how to beat the system. They take a number for the cashier while they are waiting in the line to get their documents checked and move across to the line while the poor "don't have no friend" sits in the tent as if they are in a WAKE!
The truth is that lawyers have no intention of fixing anything. I have said repeatedly that this is a mediocre profession where duncy people could look bright because they are fighting against other duncy people before some duncy lawyers who make it to the bench. Look at the Attorney General, a mediocre lawyer who looked good because he won a few cases against the government when former Prime Minister Patrick Manning had tried to run away with the Constitution. Now he is in government he doesn't know what he is talking about.
I mentioned all this to a lawyer yesterday and I was told that I would not get a lawyer to represent me when I have to face the courts. Well good for all you who are happy making plenty money overcharging for deeds and traffic offences and poor policing and challenging politicians who themselves don't know the law.
Monday, November 1, 2010
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You playing with fi....eeeer.
ReplyDeleteVijay from the big fat Indian wedding
Whoo hoo hoo. Sambady gat you real mud. I trying to tak like you new Guyanese friends. The new fronds you mek. How I doing?
ReplyDeletePhilbot ha ha ha
Looks like Prakash Ramadhar put people in a tent. Bear in mind, dear writer, that politicians are always campaigning. They are accustomed to pitching tents. Just count yourself lucky that they didn't leave you standing in the rain. When I write my book about them I will call it "Absence of Conscience".
ReplyDeletePhilip Braithwaite
Yeah I spend three hours waiting to pay $20 for a name. If I put my name they will give me pressure when I go to register
ReplyDeleteBilly Boy
I tat Philbat and Philip Braithwaite was the same pusson. Ha Ha. I figger dem awt. I meet enough Guyanese in New York. Anyways this is the newly returned deportee from the good ole US saying all yuh too spoil here. Keep your eyes open and take some pressure,and get tough.
ReplyDeleteWhy the guy from the big fat Indian wedding picking on me and playing he is somebody else. Let us deal with the issue of inexcusable government service and put pressure on managers to make people want to come back instead of telling themselves that we have no choice. If that happened in a business people would go somewhere else.
ReplyDeletePhilip Braithwaite
This is Vijay from the big fat Indian wedding. If anybody want to pick a fight with me I am inviting them to show up nex Friday night (November 12) by the standpipe on Macalay Junction. Ladies with be going for dut (dut, dirt) and tassa will be playing. When the tassa stop walk up to the bassman and tell him you come to me. He will give a thinderous roll of the drum and announce "Vijay, Lord of the big fat Indian weddings, there is a small peewat seeking permission to walk in your presence". We will settle the issue there in public. Hmm I sounding like the Minister,Prakash Ramadhar. Otherwide we will make an appointment right here in this page to meet at the Registrar of Companies. Talk done
ReplyDeleteWell this is Mabe Adams son back with a bang! Fireworks for Divali. And I not inviting people next Friday. I inviting them by me for Divali. I passing by all my Hindu friends and collect the food in the morning and then in the evening I having Divali celebrations. Nice roti and punkin (like Halloween) and aloo and channa and pommecitay achar. Yes I licking my lips and I will lick my lips too when I go Macalay Junction next week to ask for Vijay and eat in the big fat Indian wedding. And Prakash Ramadhar better pray for Divali and shape up good. Because I used to think you cyah get wuss than the PNM.
ReplyDeleteMabe Adams good looking son
Yoou think a change of government could change public servants? You think a change of government could make a sleeping giant wake up. This is Trinidad and Tobago not Jack and the beanstalk Land
ReplyDeleteRamraJ Beepath
Calcutta
Listen, government offices count their success by how long the line is, not how quickly they can provide the service. Let me see any of you try to correct that. But you see how short the line is where the thousands of them have to protest? But is that true, about being put to sit in a tent to wait until the cashier comes from lunch, and with a number?
ReplyDeleteAnnette Pierre
Port of Spain
Congratulations to Ms Pierre for bringing back some sanity to the discussion. It is unfortunate that you had to the pick on the Ministry of Legal Affairs. But I guess if they are inviting people to come in they must make the provisions which they failed to do with the birth certificates. So in addition to joining a line which turned the corner on Abercromby Street to get a number, you then had to sit in the tent. Really rough going.
ReplyDeleteKathy Syms
Pointe a Pierre
Just a reminder that there were lines and tents before Prakash Ramadhar. This means that the Ministry must be serious about decentralising its services to reduce the problems. The lines are similar to what you see on the roads in the morning.
ReplyDeleteKenneth Birju
Chaguanas
Well I still supporting public servants against the one percent increase. But when they offering a service they must make sure they provide it. If I order food from a Chinee restaurant and they tell me to come back tomorrow for it, you know what that means
ReplyDeleteLappe,
Tacarigua
What happen boss, like yuh stop writing or what?
ReplyDeleteMindal
Claxton Bay